How does Automation Anywhere Intelligent Document Processing work?

Automation Anywhere is a leading provider of Robotic Process Automation (RPA) solutions that can automate repetitive and rule-based tasks across various business functions. However, many business processes involve dealing with unstructured and semi-structured data from different types of documents, such as invoices, receipts, contracts, forms, and emails. Extracting and processing this data manually can be time-consuming, error-prone, and costly.

That's where Intelligent Document Processing (IDP) comes in. IDP is a technology that combines artificial intelligence (AI) and RPA to transform document data into usable and actionable information. IDP can capture, classify, extract, validate, and process data from a variety of document formats, such as PDF, image, and text files. IDP can also handle complex and dynamic documents that have varying layouts, fonts, languages, and data types.

Automation Anywhere offers several web-based IDP solutions that leverage AI technologies such as machine learning, computer vision, natural language processing, and deep learning to automate document-heavy processes. These solutions include:

- IQ Bot: A cloud-based platform that can learn from human feedback and improve its accuracy over time. IQ Bot can process documents in multiple languages and integrate with third-party applications via APIs.

- Document Automation: A feature of the Automation Success Platform that can simplify complex document processing with generative AI. Document Automation can understand and extract content from unstructured documents with unprecedented speed and accuracy.

- AARI: A digital assistant that can interact with humans and bots to streamline document workflows. AARI can provide a user-friendly interface for uploading, reviewing, and approving documents.

To illustrate how IDP works with Automation Anywhere, let's take an example of invoice processing. Invoice processing is a common business process that involves receiving, verifying, and paying invoices from vendors or suppliers. It typically requires manual intervention to check the invoice details, such as date, amount, tax, and payment terms.

With IDP, invoice processing can be automated in the following steps:

1. Capture: The invoices are scanned or uploaded to the IDP solution, such as IQ Bot or Document Automation.

2. Classify: The IDP solution identifies the type and format of the document and applies the appropriate extraction model.

3. Extract: The IDP solution extracts the relevant data fields from the document using AI techniques such as optical character recognition (OCR), natural language understanding (NLU), and computer vision.

4. Validate: The IDP solution validates the extracted data against predefined rules or business logic and flags any errors or exceptions for human review.

5. Process: The IDP solution sends the validated data to the RPA bot, which performs the necessary actions, such as updating the database, sending an email confirmation, or initiating a payment.

By using IDP with Automation Anywhere, invoice processing can be done faster, more accurately, and more efficiently than manual methods. This can result in improved cash flow, reduced operational costs, enhanced compliance, and better customer satisfaction.

IDP is not only useful for invoice processing but also for other document-intensive processes such as contract management, claims processing, loan origination, customer onboarding, and more. With IDP, businesses can unlock the value of their document data and achieve higher levels of automation and intelligence.